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Tips On How to Protect Yourself from Hackers

Tips On How to Protect Yourself from Hackers

By on Jun 5, 2015 | 0 comments

More than 100,000 IRS user accounts were stolen by hackers who had access to secured information. This made it easier for the hackers to collect personal data from innocent people and by pass the IRS security checks. Americans are expected to trust government entities like the IRS with our personal information however, even they are not safe from hackers, proven by...

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Microsoft SCAM

Microsoft SCAM

By on Apr 10, 2015 | 0 comments

Microsoft will NEVER call you unsolicited, so if you get a phone call: HANG UP! Thousands of people every day are giving control of their computers over to these scammers, and the result is that you will be scammed into paying money, or worse, your computer will be locked. It’s a nasty world out there, but you can trust The Digital...

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Watch Out for Ransomware!

Watch Out for Ransomware!

By on Jan 7, 2015 | 0 comments

If you have a screen like this, and you have fallen for one of the many ransomware scams out there, DO NOT send money! Shut down your computer and call The Digital Docs. We have successfully been able to recover files, as long as the computer has not been used after getting infected. Don’t delay–this is a serious...

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Verizon vs. Comcast Redux: BEWARE

Verizon vs. Comcast Redux: BEWARE

By on Sep 10, 2014 | 0 comments

A few months ago, I wrote a post about choosing a high speed internet provider when you have a choice between the big giants, Comcast and Verizon. At that time, I wrote that after five years,Ā we were less than thrilled with Comcast, and that we had switched to Verizon. Well, I am here to tell you that when it comes to GINORMOUS telecommunications companies, poor...

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Password Tips and Safety

Password Tips and Safety

By on Aug 12, 2014 | 0 comments

The Docs recommend just four simple guidelines: 1. Should contain at least one special character such as @#$& 2. Be at least 8 characters long 3. Not have any common words/numbers, such as 123, password, birthdate, your name 4. Contain a variation of capitals and small letters. Using these simple guidelines may help prevent hackers and nefarious criminals from...

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Beware of “Microsoft Support” telephone scam!!

Beware of “Microsoft Support” telephone scam!!

By on Jul 17, 2014 | 0 comments

MultipleĀ customers are reporting attempts by telephoneĀ to extort money by someone purporting to be a Microsoft technician. Do NOT respond to anyone on the phone claiming your computer “is infected” or is “having problems”. It is a SCAM, and you will either lose your money, or they will LOCK your computer when you don’t cooperate. Hang...

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High Speed Internet Choices: Comcast or Verizon?

High Speed Internet Choices: Comcast or Verizon?

By on Jul 1, 2014 | 0 comments

Which high speed internet service provider is for you? The advantageĀ about competition between the two major providers is that they both want your business, and it’s a buyer’s market. The Digital Docs have had both, at home and at the hospital, and our preferenceĀ goes to Verizon. When shopping, make sure you compare “apples to apples”:...

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10 Tips for Safe Surfing

10 Tips for Safe Surfing

By on Jun 17, 2014 | 0 comments

A good deal of the work that The Digital Docs do every day is ridding customer’s computers of viruses and malware. Here are some tips to help you AVOID these problems: 1. Make sure you have both an updated anti-virus program (like Microsoft Security Essentials) AND and an anti-malware program (such as Malwarebytes) 2. Make sure your firewall program is...

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