157 Elm Street · Marblehead, Massachusetts 01945 · 781-639-6070

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In response to COVID-19, The Digital Docs now offers NO-CONTACT COMPUTER SERVICE.

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Computer Security

Beware of “Microsoft Support” telephone scam!!

Beware of “Microsoft Support” telephone scam!!

By on Jul 17, 2014 | 0 comments

Multiple customers are reporting attempts by telephone to extort money by someone purporting to be a Microsoft technician. Do NOT respond to anyone on the phone claiming your computer “is infected” or is “having problems”. It is a SCAM, and you will either lose your money, or they will LOCK your computer when you don’t cooperate. Hang...

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10 Tips for Safe Surfing

10 Tips for Safe Surfing

By on Jun 17, 2014 | 0 comments

A good deal of the work that The Digital Docs do every day is ridding customer’s computers of viruses and malware. Here are some tips to help you AVOID these problems: 1. Make sure you have both an updated anti-virus program (like Microsoft Security Essentials) AND and an anti-malware program (such as Malwarebytes) 2. Make sure your firewall program is...

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