High Speed Internet Choices: Comcast or Verizon?
Which high speed internet service provider is for you? The advantage about competition between the two major providers is that they both want your business, and it’s a buyer’s market. The Digital Docs have had both, at home and at the hospital, and our preference goes to Verizon. When shopping, make sure you compare “apples to apples”: download speeds, phone service and TV packages, and make sure you negotiate the longest possible “special” offer that you can. (Both providers will sell you a “teaser” package–a lower rate for the first year or two.) If you have one or the other’s existing service, compare what the competitor is offering, and try to use that as leverage to lower the rate for your existing package. In The Docs’ case, Comcast was unwilling to match Verizon’s Business Service features and price, so we switched to Verizon, and are very happy. Our internet download speed increased from about 18mbps to over 55mbps, and we added a second phone line, for around the same price we were paying for Comcast! And don’t forget to periodically check what you are being charged every six months or so–we have found sneaky rate hikes from BOTH providers when we weren’t paying attention! Customer service from either can be frustrating at times, so you have to be patient sometimes getting problems resolved. The Digital Docs now have Verizon FIOS both at home AND at the hospital, after being a Comcast customer for over 25 years at home, and for over five years at the hospital.