MICROSOFT WINDOWS OR APPLE MACS — THE DIGITAL DOCS ARE HERE TO HELP
The Digital Docs are available to make an on-site visits at your home or business during regular hours (house call rates apply) If we find that the problem is going to take considerable time to fix, you can save money by letting us take your machine back to the Digital Hospital, where we will perform the appropriate surgery or administer the right medication to cure its ills. OR, you can choose to make an appointment and bring your computer directly to the digital hospital (office visit rates apply).
Here is a partial list of the many services that we perform:
Home and business networking– hard-wired or wireless
Complete diagnostic service and reporting
Emergency repair and rescue
Routine maintenance (cleaning, parts replacement, memory upgrades)
Hardware and/or software upgrades
New equipment consultation (if you decide that it is time for equipment retirement)
Please schedule an appointment at your convenience.
Monday, Tuesday, Thursday: 8:00am-5:00pm * Weds: 8:00am-6:00pm * Friday 8:00am-4:00pm $108 per hour at the hospital* • $140 per hour house call*
Monday-Friday (after hours): $160 per hour at the hospital • $160 per hour house call*
Saturday, Sunday & Holidays: $160 per hour at the hospital* • $160 per hour house call*
Outside of Marblehead, Swampscott & Salem: travel rates may apply.
*Microsoft Server maintenance/troubleshooting: add 10%
The Digital Docs Hippocratic Oath
We promise to fulfill, to the best of our ability and judgment, this pledge: We recognize the value of your data and importance of the information that you have on your computer(s), and will do everything in our power to preserve and protect that information, confidentially and respectfully. Also, if we feel that servicing your existing machine(s) will be more expensive than purchasing a new computer, we will give you that choice before proceeding.